Here to help
Frequently asked questions
Everything you need to know about entering, winning and collecting your prizes.
How do I enter the competitions?
Create your free account, pick your competition, and grab your tickets. You could win instant cash in seconds!
Can anyone enter?
You must be a UK resident aged 18 or over. Employees, partners, suppliers, and their close family members arenβt eligible to enter.
How is the winner drawn?
Main prizes are drawn using a certified Random Number Generator for 100% transparency. Instant wins and auto-draws are allocated randomly and posted directly to our site in real time via our independent system.
How do I know if Iβve won a prize?
Weβll contact main prize winners by phone or email right after the drawβusually within minutes!
How do I collect my Instant Win prizes?
Instant cash wins hit your wallet immediately. Just head to your Account to withdraw straight away!
How do I know the draws are fair and genuine?
100% transparency, always. Our main prizes are either drawn live or using a verified Random Number Generator (Truerandom RNG). For instant wins and auto-draws, tickets are allocated completely at random via the independent RaffleX system. Every draw is provably fair, tamper-proof, and fully traceable.
How and when do I get paid if I win?
Instant cash wins hit your on-site wallet immediatelyβjust head to your Account section to withdraw straight to your bank. For main draw winners, we call or email you as soon as possible after the draw results to verify your details and arrange fast transfer and/or delivery of your prize!
What happens if a competition doesnβt sell out?
The prize is always wonβguaranteed! Every single draw goes ahead on its scheduled date regardless of ticket sales. We never roll over dates or cancel draws, so your odds only get better if tickets remain.
Still have a question?
Get in touch with the Optimised Odds team.